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11-05-2012 02:58 PM
Account - cannot roam?
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My account is pay monthly and I am happy with the fact that I cannot make online account changes for the first 3 months. I am not however, happy with the fact that roaming appears to be barred! To whom do I speak to change that setting?
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12-05-2012 03:51 PM
Re: Account - cannot roam?
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Hi Charley_Lima,
When it comes to the roaming restriction this would need to be lifted via ourselves or customer services on 191.
Can I ask if you have managed to get this sorted yet?
If not, please follow the instructions that I have sent you on the PM and one of the team will be able to take a look at this for you.
You can find your PM inbox here.
James
If you have any comments regarding how I have handled your query today, please complete our short feedback survey.
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12-05-2012 04:39 PM
Re: Account - cannot roam?
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I have just emailed as requested
Thanks - christopher Lamb
Thanks - christopher Lamb
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