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Rank 1: Guest
pam2509
Posts: 11
Registered: ‎11-01-2013

Re: BBM Down

Mine started as a BBM and Internet problem and now when I did the reset thing it says my media device has errors and do I want to repair?  I dont want to do this if I dont have to in case I lose stuff, can anyone tell me if I should leave it for now in case this is not a media card error at all and it is linked to the Blackberry errors?  I have no photos or BBM or Internet??

 

Thanks

Message 21 of 52 (2,979 Views)
Rank 1: Guest
David322
Posts: 4
Registered: ‎11-01-2013

Re: BBM Down

An ever informative update from Vodafone:

 

We are aware that some BlackBerry customers are experiencing issues. Vodafone is working closely with Research in Motion (RIM) to restore full service as soon as possible. As soon as we have further information we will provide further updates

 

-------

 

This suggests that some customers are experiencing uninterrupted BB service, I challenge you to identify one!

 

A South African website is citing scheduled maintenance with RIM / Vodacom(phone)?

Message 22 of 52 (2,937 Views)
Rank 1: Guest
craigmh65
Posts: 2
Registered: ‎19-11-2011

Re: No Blackberry Internet Service

Hi James
Having the same issues as above, have tried the battery pull and the other option you suggested, but still no joy.
Any other suggestions?
Regards Craig.
Message 23 of 52 (2,889 Views)
Rank 1: Guest
David322
Posts: 4
Registered: ‎11-01-2013

Re: No Blackberry Internet Service

This thread started 11/1/2012, one year ago to the day. Must be an annual outage...

Message 24 of 52 (2,869 Views)
Rank 1: Guest
StaceyBrindley
Posts: 8
Registered: ‎11-01-2013

still no service

Posted from Facebook
still no service been over 2 and a half hours now!!! When will it be sorted?
Message 25 of 52 (2,801 Views)
Rank 1: Guest
StaceyBrindley
Posts: 8
Registered: ‎11-01-2013

Re: still no service

Posted from Facebook
1). Does the issue happen in just one location. If so, how far do you have to travel to regain service ? no. 2). What is the full postcode of where the issue occurs? If you don't want this showing on the forum, add it to your profile here. EC4 ALL THE WAY TO SW18 3). Does the issue occur if you try your SIM card in a different phone? AT WORK CANT GET ANOTHER SIM!!! 4). Are there any issues in your area already reported on the Faults Board? NO 5). Does this issue happen on 2G, 3G or both? To check, go to the Help Centre, select your phone and then select "network". 6). What errors are seen or heard when the issue occurs? SIGNAL SAYS OFF! 7) When did you first notice this issue? 09:30 AM.. ITS NOW 11:55AM!! 8) Is the issue permanent or intermittent (If intermittent, are there certain times of the day when it occurs)? PERM FOR LAST FEW HOURS Please someone sort this out!!
Message 26 of 52 (2,772 Views)
Rank 1: Guest
StaceyBrindley
Posts: 8
Registered: ‎11-01-2013

Re: still no service

Posted from Facebook
Just called ur Customer Serv. App there is a fault with blackberrys??? Please confirm...
Message 27 of 52 (2,768 Views)
Moderator (Retired)
Moderator (Retired)
Lee
Posts: 19,284
Registered: ‎27-10-2008

Re: still no service

Hi,

 

Please see our statement:

 

BlackBerry

 

Thanks,

 

LeeH

Message 28 of 52 (2,767 Views)
Rank 1: Guest
StaceyBrindley
Posts: 8
Registered: ‎11-01-2013

Still no service..

[ Edited ]
Posted from Facebook
is this going to last all day?
Message 29 of 52 (2,727 Views)
Rank 1: Guest
_diamond
Posts: 1
Registered: ‎11-01-2013

Re: still no service

Hello,

 

I've been experiencing the same thing ever since I woke up this morning.

 

Slowly things seem to kinda go back to normal..well, by that I mean @ least BBM works more or less now..

 

still bad service, but I'm used to that on VF.

 

Gave it another try, but defo gonna switch network now.

 

Cheers

Message 30 of 52 (2,705 Views)
Rank 1: Guest
StaceyBrindley
Posts: 8
Registered: ‎11-01-2013

Re: BBM Down

Posted from Facebook
So when will this be working again???
Message 31 of 52 (2,574 Views)
Rank 2: First Poster
johnd1881
Posts: 37
Registered: ‎11-02-2009

Re: BBM Down

My BB 9900 has just burst into life !   Try a hard reboot and see how you go.........

Message 32 of 52 (2,519 Views)
Rank 1: Guest
pam2509
Posts: 11
Registered: ‎11-01-2013

Re: BBM Down

I still have the media card problem when I start my phone, it this related to the BBM problems does anyone know??

Message 33 of 52 (2,363 Views)
Rank 2: First Poster
johnd1881
Posts: 37
Registered: ‎11-02-2009

Re: BBM Down

[ Edited ]

I very much doubt it, are you getting any error messages ?

Message 34 of 52 (2,351 Views)
Rank 1: Guest
pam2509
Posts: 11
Registered: ‎11-01-2013

Re: BBM Down

it says 'media card error do you want to repair it now' or something like that?   I looked online and everyone says to plug it into a PC but I do not have one?

Message 35 of 52 (2,342 Views)
Rank 2: First Poster
johnd1881
Posts: 37
Registered: ‎11-02-2009

Re: BBM Down

[ Edited ]

Looks like you may have issues with the SD card, you need to backup your media first, if you just have images try and email them to yourself then format the SD under options/memory.   If you have music etc... you'll need to connect your phone via a usb cable to a pc or laptop and back them up.

Message 36 of 52 (2,332 Views)
Rank 1: Guest
pam2509
Posts: 11
Registered: ‎11-01-2013

Re: BBM Down

Ok, ill have to find someone with a computer I can borrow and give it a go, thanks

Message 37 of 52 (2,323 Views)
Rank 1: Guest
pam2509
Posts: 11
Registered: ‎11-01-2013

Re: BBM Down

in fact, all my pics are not showing there at the moment as it says the media card has an error, so how will I be able to back it all up if it is not working?

Message 38 of 52 (2,301 Views)
Rank 1: Guest
StaceyBrindley
Posts: 8
Registered: ‎11-01-2013

Still no network.....

Posted from Facebook
when is this goin to be sorted out??
Message 39 of 52 (2,262 Views)
Rank 1: Guest
ClareKing
Posts: 1
Registered: ‎11-01-2013

Re: BBM Down

Posted from Facebook
I'm having the same problem. If it's a problem with RIM, how come it's all working on WiFi?
Message 40 of 52 (2,278 Views)