You are here:


Ask a question:
Rank 1: Guest
Posts: 13
Registered: ‎25-09-2011


I Pay £20 a month on Contract. My Dad rung up Vodafone and they said i have to pay £5 extra! Why dont i get Bbm if i pay £20 already? if i was on pay as you go and i topped up £20 it would let me have BBM? So why not on Contract? On Orange you get BBM if you pay £20 a month for the same deal as me?! I really want BBM So help me and answer my qusetion?!

                                                                                                 ThankYou! x

Message 1 of 5 (4,861 Views)
Rank 50: Grand Master
Posts: 13,224
Registered: ‎25-03-2008


[ Edited ]

You have been given the correct advise by Customer Services, the charge for Blackberry service is £5.00 per month.  Without BIS, you would be unable to access the internet, BBM, Facebook etc.


If you topped up £20 on PAYG, you would get internet access as a Freebee, but you would still need to top up a further £5.00 for BlS.



signature bar.png

Message 2 of 5 (4,852 Views)
Rank 1: Guest
Posts: 13
Registered: ‎25-09-2011


ThankYou but Yes i know but on the same deal on Orange you get Bbm Free! I Think its just Vodafone:@

Message 3 of 5 (4,802 Views)
Posts: 7,435
Topics: 77
Thanks: 230
Solutions: 96
Registered: ‎26-07-2011


Hi JessPayne


First and foremost a very warm welcome to the eForum, it is fantastic to see new users here! :smileyhappy:


The post AnnS has put is correct with the information given (thank you), however I do also understand your frustration and would love to take a closer look for you.


So your details are not splashed over a public forum I have sent an email to the address you registered on here with, please complete and reply to this and we can take a better look.


Hope to hear from you soon.


Many Thanks



eForum Team

Message 4 of 5 (4,793 Views)
Rank 1: Guest
Posts: 13
Registered: ‎25-09-2011


I Cant put my details in as i am not 18 and my dad sorts out my phone! He has rung about this before but they are still making us pay that £5 extra!:@ On orange the same contract as mine they Get BBM free! So i am really not happy! Vodafone takes the mick....WHY CANT YOU GIVE BBM FREE?!

Message 5 of 5 (4,608 Views)
Help and Support
Introducing the Galaxy S6
Samsung Galaxy S6

Save £5 a month when you trade in your old phone

Find out more