26-12-2010 06:54 PM
27-12-2010 10:00 PM
My son is on contract but bought a blackberry for xmas and is gonna use his contract sim in it. I rang up yesterday to get the bb services added on for £5.00. I would like to know whether using bbm will incur any additional charges? i.e. will it charge any data to send a bbm message
28-12-2010 12:03 PM
BlackBerry Messenger sends messages via data although unless you're a massively high user it shouldn't make too much of a mark into an allowance. One BlackBerry Message can be as little as 1kb - there are 1024kbs in 1MB to give you an idea.
25-01-2011 08:36 PM
hi im on pay as you go and i have had my phone for a while and i still dont know how to use bbm? just wanted to see if u can send my phone the updates for it so i can go on bbm , i have phoned 191 but it wern't any help just took all my cred and didnt help so hope u can thanks kyle p.s my phone is a blackberry 9500
26-01-2011 11:29 PM
Hi kylereynolds and welcome to the eForum
Thanks for your post here. To get BlackBerry messenger up and running you'll need to have the BlackBerry service added to your plan.
This page explains how to get it :-
Once you have this, and you have GPRS in capitals you'll just need to set your email up and you'll be away
Please let me know how you get on and if you have any more questions we'll be happy to help you further
28-01-2011 05:28 AM
I was wondering if there is a Blackberry Messenger Android Application. ... Default Re:Blackberry Messenger Android Application ... your BlackBerry smartphone must haveBlackBerry Device Software v3.7.x or .... BlackBerry Application Center and Storefront officially announced, vbreal,
28-01-2011 06:06 AM
05-02-2011 07:05 PM
I have just had the same problem & solved it.
I rang up vodafone on 191, press 1 then press 5 at the next menu.
You will be put through to somebody.
Tell them your bbm isnt working, they will need you to pay an extra £5 a month for all your blackberry devices to work such as.. bbm, internet, facebook etc... without it, all you can do is ring and text.
They will then give you this address http://mobileemail.vodafone.net/ to go to and you need to create an account. If like mine it says sorry your blackberry internet service is suspended etc.. its because it takes up to 12hours for everything to work.
Hope this helps
06-12-2012 05:40 PM
Have you tried again since posting?
If not, could you do the honours and if you're still experiencing the issue we'll need to investigate.
I've sent you a PM which can be accessed here. If you could follow the instructions in the PM and send us your details one of the team will be with you as soon as they can.
12-12-2012 05:12 PM
hi i topped up £10 pounds for free internet and texts my texts are working fine but my internet isnt :/ and also i recieved a text saying i opted out of bbm but when i call 40035 it says im opted in but they havent even taken £5 credit off me and bbm certainly isnt working :/
13-12-2012 01:43 PM
Thanks you for bringing this to our attention, I think we will need to check the account in full to see exactly what is happening.
So that we can do this I have sent you a quick PM, please follow the instructions on the PM and one of the team will be able to pick this up for you.
You can find your PM inbox here.
I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.
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