BlackBerry

[SimonSingh]

I've had mine a couple of days now.

Charged it overnight, and took it off charge at 7am, medium usage all the way through the day, and still at 70% at 7pm.

[mattduncan]

i wish i had a battery like that, medium usage, one 35 minute call to voda (unrelated issue) and ive just put it on charge as was at 10%

[SimonSingh]

Woah. Have you got loads of apps running? All my BB's have had amazing battery life. I'd be good for 30 hours at least, and my old 9000 (4 years old) lasts me just over 16 hours.

[gtamax33]

Day 3 charged to 100% as for post code location etc sure signal this is NOT a factor!!

I have had a 9700 for 2 years same usage patters locations etc etc as with new 9900 handset, and at present battery life is not on the same page as even a depleted 2 year old battery currently in the old 9700 ,is presently outlasting the new 9900

Day 3 usage and battery condition findings are as follows overnight charged to 100% i used BBM for 7 messages and placed a call for 3 min 46 seconds places 4 txts and received 7 emails downloaded a battery pro version of app to monitor battery closely
In the first 15 mins from unplugging without use battery dropped to 90% on both device and third party app.

Battery at 10% one hour earlier than yesterday so definitely battery has shown NO signs of improvement so far ??????

Remembering all news feeds are OFF/ Bluetooth OFF/ NFC OFF/ WIFI OFF/Backlight at 10% and 20 seconds.

[gtamax33]

I forgot to mention GPS is also set to OFF pretty much running as a box standard 3G phone then

[mattduncan]

I pretty  much have the same set up as you mate, and i have no apps running, facebook is set to no update on news feeds and thats really all i have on it

[DaveCD]

Hi mattduncan and gtamax33

Thank for your posts guys, I appreciate that this is frustrating and we are collating all the information and ensuring this is fed to the correct channels.

If we have any information we will post here.

Many Thanks

DaveCD

eForum Team

[BananaOffice]

Check whether you have a lot of applications running. If you don't want them to run in the background make sure you use the menu button and choose "close" or "exit". If you just click on another app - or go back to the home screen, then the app will still be running.

If you have apps like Facebook, Twitter, etc., look at how often they check for updates to messages.If you want them to continue to run then select a longer time between updates.

Also switch off the wireless option when you're not using it (this is a big user of battery power).

Switch off the vibrate option unless you really need it - it's another drainer.

Can you lower your screen brightness?

All of these things will make a huge difference to the battery life.

[gtamax33]

Charged to 100% again last few days twice each day struggling to get past 6 hours without this running out of charge despite a replacement being promised on Friday sat mon latest phone back Tuesday ???

Continued use is  backlight to 10% set face book news fed off ! i used BBM for 10 messages and placed a calls for approx  for 4 min 30 seconds places 7 texts and received 5 emails battery at 10% same time as yesterday have also spent around 2 hours talking to vodafone customer services (ON ANOTHER HANDSET) transfer/ pass security/ start the story again/enter pin/ on hold / transfer start ransfer/ pass security/ sart the story again/enter pin/ on hold / transfer start  in short round in circles here sick fed up with repeating myself to customer service reps that can hardly speak english very very close to TERMINATING  contract Extension. 

[SimonSingh]

My 'perfect' battery has also taken a dive after a couple of days.
It's completely dead after 24 hours now.

[James]

Hi Guys,

When it comes to the battery on a blackberry there a lot of things that can make a difference in how long the battery lasts including what was mentioned in BannaOffice’s post.

If you have tried the suggestions above, the only other thing that we would be able to offer would be a free of charge warranty repair which will repair any faults with the battery or battery connectors if it is these that are causing the battery drain issue.

I would give this a go and let us know how you get on.

James

eForum Team

[SimonSingh]

James - Page not found

[gtamax33]

Exchange handset exactly the same i am for the first time realy doubting haw much of a dissaster this 9900 super phone is its full of bugs shocking battery life not impressed at all if its loaded with high tech stuff pointless having to shut down 90% of the functions tin order to have it last more than 3 hours before the battery drops below 50% what have i DONE ??? this is a major issue VODAFONE 

Cant beleive how bad this issue is ????? anyone out there at LL GETTING NONE OF THESE ISSUES????

[SimonSingh]

I'm also down to 0% over 12 hours on medium usage.
Major problem here.

[James]

Hey guys,

My apologies, however the link in my post doesn't seem to want to work however, you can find our repair information if you select about the community and latest news from the home page - frequently asked questions - repairs.

James

eForum team

Update: The link in my post has now been sorted

[daffi85]

Most of the US/CA guys are looking at second battery solutions.

Batt Y-Cable

4xx software is due to fix most of these isses.

[djdannyfisher]

Right i have had it with this battery issue. I have tried everything suggested and i still only getting 13 - 16 hours battery. NOT GOOD ENOUGH.

Forum guys have you spoken to BB yet. This is cleary not a one off but a MAJOR problem. Now i know its not your issue. But yor customers are affected by this.

I want to know if this ######ty JM1 battery has a big brother. A JM5 or something.

Are BB aware of this major issue

Do they plan on doing anything about it ??

Can you provide some clear answers. I called the phone centre and was advised to carry a charger. WHAT A JOKE !!!

I really love the hand set and dont wanna give it up. But if nothing concrete is being done to resolve this issue i am off to my local vodafone shop to smash it all over the floor and demand a faultless 9700 again. Not one problem with that handset.

[daffi85]

I wish I could say I don't feel the same but I do.

I have returned my 9900 and am now happily back on my 9800 (god its nice to be on something reliable).

Unfortunately the 9900 is showing all the signs of bad firmware on launch like the 9800 and 9700 before that, it should get a big update shortly, everyone has different issues.

.250 = really poor battery life

.296 = ghost messages / random freezing / reboots

.317 = ghost messages

There is a guy 16 days in and his battery now does 24 hours, it appears to take about 14 days to optimise the battery.

[Rabidferret]

I agree with all that is said about the battery...BUT the problem is you ask the mods to look into it and then they put up a bog standard message that they will pass it on to the techies or whoever and then thats the last we hear about it......VF take ya money and think they can just fob us off...This also includes NFC.......WHY is it Orange have it and VF don't beggers belief.

So come on VF stop shafting us after you have our cash DO SOMETHING ABOUT ALL THE ISSUES!!!!!!!!.

Just my $$ worth

[Ramsay]

Hi

Although recently changing to an iphone after numerous blackberrys which I loved (thought I would give iphone a shot) I still monitor the updated handsets from RIM.  I remember reading somewhere , Crackberry I think, that the new Bold 9900 actually has a lower capacity battery than the 9700.  I imagine that will not be helping.  To be honest there is no excuse from RIM as they took long enough to get the 9900 out there and customers should not be part of their beta testing which so often seems to be the case with all manufacturers.  After a disasterous experience with a new release phone years back I have always since waited a few months before buying to ensure bugs are ironed out.  As other posters have commented future software upgrades I'm sure will help battery life but again as I said it is rediculous that customers have to bear the brunt of these bugs.

Rant over and I hope you guys who are having problems get them sorted as the new bold, battery aside,  looks like a brilliant Blackberry.

Ramsay.