Support:

BlackBerry

Search in eForum:
Reply
First Poster
mattjgriffith
Posts: 1
Registered: ‎02-07-2012

Blackberry Curve sim not provisioned

HI, recommended to post here from your Twitter account - my daughter has Blackberry Curve which has suddenyl stopped working. Its on PAYG, I tried adding to my cntract recently but after some poor advice that was cancelled. Hrre phone now reports 'sim not provisioned' and she is unable to use, can you assist please? Twitter referral pasted below:

 

@mattjgriffith Post the details here: http://goo.gl/Urqzj and our Tech Team can look into this further for you  ^JH

Message 1 of 2 (2,547 Views)
Tech Team
Tech Team
Lee
Posts: 17,472
Registered: ‎27-10-2008

Re: Blackberry Curve sim not provisioned

Hi there mattjgriffith,

 

Many thanks for your post about your daughter's BlackBerry.

 

The error message she is seeing is normally because the device is no longer registered for the BIS (BlackBerry Internet Solution) service and she simply needs to opt back in to enable this again.

 

BlackBerry on Vodafone PAYG

 

Cheers,

 

Lee

Message 2 of 2 (2,511 Views)