01-08-2012 08:30 PM
Hello, I have a Blackberry Curve 9360, I topped up today around 3PM and usually after a quick reset of my phone (battery took out) the features provided in the Blackberry Internet Service start working again such as BBM etc. However this time it didn't, so I rung the 40035 number and it said I am opted in the blackberry internet service. So I then tried again to take my battery out, I did this several times and still no message or anything indicating that my BBM etc are working. Any suggestions?
01-08-2012 08:49 PM
02-08-2012 09:19 AM
03-08-2012 08:04 AM
07-08-2012 11:35 PM
I have had problems with my Blackberry 9780's BIS for 10 days now.
They keep telling me to try the following:
Options > Device > Advanced System Settings > Host Routing Table then press the BB menu button on any of the following in the list and select 'Register now'
This work for around 15 minutes then when I use an app or the web I lose connection again. And, I can only complete the step above IF I am already connected, for example on wi-fi.
Try that, if it doesn't work, then call 191 asap.
08-08-2012 09:40 AM
I've noticed you've since posted your query here, on a new thread with additional information. I've logged that post to be looked at by the team. So that we don't duplicate information, any response we give will be on the linked thread.