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Occasional Poster
glogan
Posts: 3
Registered: ‎17-11-2010

Blackberry Torch - Intermittent email delivery

I recently purchased a Blackberry Torch but I am having trouble receiving emails from my Hotmail account. I have done the setup through the phone and everything is in place.

Every so often the odd email will filter through.

On the first day they came through slightly faster but now not at all.

My old number is due to port over on Thursday 18th Nov so will that effect my device receiving emails over the net?

Thanks very much in advance
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Tech Team
Wayne
Posts: 14,308
Registered: ‎04-08-2008

Blackberry Torch - Intermittent email delivery

Hi GRL and welcome to the eForum

Thanks for your post here. I appreciate how frustrating this must be for you.

I'm afraid Hotmail accounts are very temprimental due to the way in which Hotmail functions. Have you tried removing and re-adding your account?

Short of this I would suggest signing up for a Gmail account and adding this to your BlackBerry. Then, once you have done this, have the Gmail account poll your Hotmail account. This seems to work a little better (I use it this way)

Please let me know how you get on and if you have any more questions we'll be happy to help you further

Thanks

Wayne

eForum Team
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Occasional Poster
glogan
Posts: 3
Registered: ‎17-11-2010

Blackberry Torch - Intermittent email delivery

Hi sorted now. The porting was holding things up as I could not use all of the services. After 4pm today it was all coming through. Thanks for your help.
Message 3 of 3 (1,667 Views)