BlackBerry

[Jenny1982]

Hiya, I've recently upgraded to a blackberry 9900 and I can't seem to be able to send picture messages. Every time when I do , it comes up with the red clock or ((( next to it. Is there something I need to do? Thanks

[pau1j]

Hi Jenny.

Do you previously have a BB?

If not, when you upgraded have you activated BIS (Blackberry Internet Service)?

(I think MMS might use the same channels as BB data - not sure though)

A couple of things to try ... first is a battery pull (as it usually is!).  This should reset a whole host of things in terms of the phone's connection with the network.

If it still doesn't work, try Register via Host Routing Table (in Advanced Menu Options) & Service Book repush (via Email Setup Menu).  Actually a battery pull usually achieves these two automatically, but no harm done.

Also, check the MMS settings (Options from Text Message application) to make sure nothing looks untoward.

Hope this helps.