16-06-2012 10:44 PM
As subject really....Due to my Blackberry Torch not offering what i need for my business now I need to know how to go about terminating my contract.
Lots of attractive deals about on handsets that offer what I require so advice needed on how to proceed...
16-06-2012 10:59 PM
You can cancel your contract by calling customer services on 191. The early termination fee is the remaining contract payments less the VAT and a 2% discount.
If you want to keep your number and move to another network ask 191 for PAC code. When it is used it has the effect of terminating the contract.
I'm sure one of the forum team will be along shortly to see what they do can for you and how they can help you.
19-06-2012 08:53 AM
Thanks for posting.
jeffkinn is spot on about the cancellation procedure.
We’ll be happy to look at the options available for you.
If you’d like to discuss this further, just follow the instructions on the PM I’ve sent you both and we’ll be in touch.
We’re a small team and are very popular at the moment, so don’t be concerned if it takes a couple of days for us to get back to you.