28-06-2012 10:26 PM
Having a bit of a problem here. Upgraded my Bold 9700 to v6.0, before this I was able to view the email account set up by logging in to BIS as the phone remembered my username and password, but now, in the email set up I have to enter my username and password
As it has been a while since I manually logged in to BIS I have forgotten the username. The forgotten password tool only gives the password to the blackberry and not the username.
My question is, is there any way to find the username.
30-06-2012 04:19 PM
Thank you for your post and it is great to see you again.
We can resolve this for you and to do so I have sent you a Private Message, once we have your response either myself or one of the team will be in touch as soon as we can.
You can find your PM inbox here.