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Marc_W
Posts: 9
Registered: ‎03-04-2009

Gmail on Curve 9300 cannot send emails

Hello,

 

I've set up my Gmail account and my university @live.edu account on my BlackBerry and received activation confirmations for both. I can send and receive messages with the @live.edu account with no issues, but with Gmail I can only receive and not send.

 

Every time I try and send an email with Gmail it fails to send with the error "Message included an invalid address", which is definitely not true.

 

I've tried all the usual suggestions (restarting the device, removing the account, sending service books etc.), but the problem persists.

 

Any help would be greatly appreciated, so thanks in advance.

 

Marc

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Tech Team
Dave
Posts: 10,126
Registered: ‎28-11-2008

Re: Gmail on Curve 9300 cannot send emails

Hi Marc_W,

 

This could be down to gmail actuially advising that they do not yet offerfully supported gmail via the BlackBerry - see the gmail support pages  for more information on how they best recommend connecting.

 

Alternatively, do you ave issues with incoming emails? If not, you may wish to sign up to Vodafone 360 to make use of the service's outgoing mail settings:

 

 - Outgoing Server:smtp.360.com
 - Outgoing Server Port: 465
 - Outgoing Server requires authentication (SSL)
 - Use the 360 username and password as the authentication.

 

If you're still having issues, please let us know!

 

DaveN

 

eForum Team

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