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Hi chris,
Many thanks for your post here.
When it comes to a repair, it will normally take up to 10 days for the repair however this can change depending on a few different factors including;
If you handset needs to be sent directly to the manufacturer,
How busy the repair centre,
If the spares needed are in stock.
If you would like to track your repair, this can be via our online repair tracker site.
If you have any comments regarding how I have handled your query today, please complete our short feedback survey.
James
eForum Team
