19-02-2011 11:23 PM
How can you put your signature or a comment at the end of emails with the blackberry curve 8520? I have in the past seen this done on recieved messages.
Solved! See solution
20-02-2011 04:48 PM
Thank you for your reply, i am a newbie as far as blackberries go i have Bis and i use the mobile email@vodaphone email, i have never set up a blackberry BIS account, have i done something wrong? whats the difference with the blackberry BIS email???
20-02-2011 06:47 PM
21-02-2011 03:31 PM
Still cant send email i just get the red cross, can use blackberry messenger and get on the internetat home phone shows edge or grps in capitals, i have a wifi home set up, I have BIS as it shows on my vodafone account i joined Bis through the automated vodafone number, i have no bis account i need a username and password to be able to sign into the site please, also my email @ mobileemailvodafone.net wont work anymore Does anyone want a curve???????
21-02-2011 10:45 PM
Go to Setup, Email Settings and delete your email account off your phone.
Take battery out and then put it back in and it should automatically restart the handset.
When the phone comes back on go to options, advanced options, host routing table then press the menu key and press register now.
That will register it on the network - then go back to set up and email settings and set your email account up again by typing your email address and password.
Then to change your signature - once your email is working again.
Go to setup, choose the email settings and pick the email you want to edit and it should give you the option to edit signature. change it to what you want then press save.
Try this and see if that works. if you still have no luck - try calling 191 from your handset or pop into your local branch.
Hope this helps
22-02-2011 11:10 AM
When i send an email i just get the red cross, the email worked for a couple of days then stopped, i have bis i opted in on the automated service i never filled in an account though, i tried to register an account on the pc but you couldnt in html, when i go to the email settings bis asks for a username and password which i dont have because i have no account with bis and dont know how to get one.
22-02-2011 09:46 PM
Yes i am on pay as you go.......Got onto customer service at 5pm the guy opted me out of Bis the opted me in again i rebooted the phone as told to and he said i would get a text from Bis in 4 to 5 hours time, i am still waiting.
23-02-2011 10:29 PM
This situation just gets worse, this evening my old number was portet over to my new simcard and now as well as not having the BIS services i have lost my online vodafon account as well, so probably no free text and web either now....Do i have to register a new vodafone account now that i have a new number and will i still have the free text and web?????
23-02-2011 11:49 PM
It could be Robin but how do i get Bis? I went to bis to register an account entered imei and pin numbers and got the message that i was not registered with the wireless network,
24-02-2011 12:09 AM - edited 24-02-2011 12:13 AM
There is nothing more you can do at your end, it is up to customer services to sort this.
I had exactly the same problem and error message when I got my Storm1, my BIS wasn't set up properly at VF's end.
One of the e-forum team sorted it for me because basic customer services were screwing it up all time. I seem to remember Tom was pretty annoyed as he had sent a memo around about adding BIS, but nobody had read it!!!
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