19-10-2011 07:34 AM
Well, the question is in the title really. I can see any image when I'm just browsing: but when I click to inlarge one (It doesnt matter whether it's a dp, or one of my images ext...) the image just comes up as totally black. How can I fix this because it's driving me mad!!
[I have a white blackberry curve 9300]
22-10-2011 12:48 PM
Thank you for your post, I understand your frustration as I too would feel the same, I notice this has been posted for a few days so please accept my apologies for the delay in responding.
Unfortunately we have been unable to replicate this in with the handset we have here, could you please back up all of your contacts and information using your desktop manager and perform a security wipe and reset back to factory settings.
To do this Options>Security>General>Press Menu Key>Wipe Handheld
This way we can ensure nothing on the device is conflicting with the images.
Please let me know how you get on.
23-10-2011 10:00 AM
Thank youu for replying to my message!
But actually, yesterday: I decided to try turning off my fone>taking out the battery>taking out the sim card>putting the sim card back in>putting the battery back in>turning on my fone again.
And that seemed to work as I can now look at the images again!! But, if it does happen again: I will try your way and see if that works the same or any better.