BlackBerry

[mactastic]

So for whatever reason, I can't send or receive pics on my BB bold 9000.  It fails to retrieve them when received, and I get an instant red 'X' when I try to send them. I haven't changed anything, it just suddenly doesn't work and it's EXTREMELY IRRITATING!!!!!!!!!!!!!

[DaveCD · Accepted solution]

Hi mactastic

Thank you for your post and a very warm welcome to the eForum.

Have you been able to send MMS previously from this device or are any other services such as internet experiencing difficulties?

We have some great step by step guides on our Help Centre to help you get the most from your device.

Please ensure you have updated the Host Routing Table, to do this

Options > Advanced System Settings > Host Routing Table > BlackBerry Key > Register Now and you will receive a message to say this device has now been registered.

Please let me know how you get on.

Many Thanks

DaveCD

eForum Team

It would be amazing if you could take 30 seconds to complete a quick survey to aid my development.

[mactastic]

Thanks Dave, that seems to have done the trick (for now!)  Any thoughts on why this suddenly stopped working?  It's been fine for months.

[Wayne]

Hi mactastic

Thanks for your reply.

Sometimes, problems simply occur for no reason at all. What’s likely to have happened is that some of the settings that you handset needs to speak to the network have become outdated and a simple refresh of this, updates the information.

Let us know how you get on though and if you need anything else, we’ll be happy to help you further.

Thanks

Wayne

If you have a spare minute could you please take the time to fill out a short feedback form about me?

You can do so here