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Peer II
JamesL
Posts: 57
Registered: ‎01-12-2010
Accepted Solution

New Blackberry icon displaying on the Home screen

To the Vodafone eForum Team

or Anyone else who can help

 

Yesterday morning when I got up for work I noticed a new icon on my blackberry curve 9300 handset that was not there before well my question is simple can anyone tell me what it is?

Now what it looks like is a miniature version of the browser icon that is permanently displayed on my blackberry home screen with the number (1) displayed just before it.

Now although I have no idea what the icon means if I was to make a guess then I would say it must be something to do with the upgrade of the youtube video player that I already have installed on my blackberry as before the icon appeared I had a lot of trouble trying to play youtube videos on my blackberry handset but after it appeared and remained displayed on the home screen I have had no problems at all with playing youtube videos on my blackberry handset but of course all this is just theory as I still have no idea what it means but then maybe I should not worry about it anyway as it is not effecting the phones performance in any way but all the same I would still like to know what it is so if anyone can throw some light on this area I would be most grateful.

 

JamesL   

 

Message 1 of 7 (2,370 Views)
Tech Team
Wayne
Posts: 14,474
Registered: ‎04-08-2008

Re: New Blackberry icon displaying on the Home screen

Hi JamesL

 

Thanks for your post here.

 

Is the icon yellow? If it is then it could be a Wap push message.

 

Open your main messages folder and click the Menu key (left of the trackball) to VIEW FOLDERS.

 

Look first in WAP messages, and clear or open any messages there. If its not in there, check your browser messages too.

 

Please give this a go and let me know how you get on. If you have any further questions we'll be happy to help you

 

Thanks

 

Wayne

 

eForum Team

Message 2 of 7 (2,322 Views)
Contributor III
RobinM
Posts: 1,794
Registered: ‎12-12-2008

Re: New Blackberry icon displaying on the Home screen

Here is a useful link that the mods may want to 'sticky' to the forum. It shows what all the different icons that could appear on your Blackbery look like and are.

 

Linky Dinky!

 

/thank to user 'gel' for the link. :smileyhappy:

 

 

LG Optimus 3D :smileywink:

Message 3 of 7 (2,305 Views)
Peer II
JamesL
Posts: 57
Registered: ‎01-12-2010

Re: New Blackberry icon displaying on the Home screen

Thanks Wayne of the eForum Team

 

And YES the icon I was talking about was yellow in colour and I use the word was in the past tence because I did what you suggested under wap push messages in one of the folders you were telling me about and the moment I clicked it the icon disappeared and as I now know what it was and what to do if it appears again all that is left for me to say is a big thank you to you for your help but I also feel I need to say sorry for asking you in the first place and putting you to the trouble of answering my question but you see I am still new to blackberry phones and sometimes I need to ask questions like this otherwise I will remain in the dark

 

JamesL

Message 4 of 7 (2,283 Views)
Tech Team
Tech Team
Lee
Posts: 17,472
Registered: ‎27-10-2008

Re: New Blackberry icon displaying on the Home screen

[ Edited ]

Hi JamesL,

 

Thanks for your comments. I've forwarded them to the management team.

 

If you'd like to leave Wayne some feedback, please click the link to the eForum Survey where you can leave any comments about the service Wayne provided to you.

 

Cheers,

 

Lee

eForum Team

Message 5 of 7 (2,271 Views)
Established Poster
paw400
Posts: 43
Registered: ‎12-06-2011

Re: New Blackberry icon displaying on the Home screen

Hi I have a new icon also.

Mine looks like a smaller version of the Blackberry icon and is situated next to my wifi icon.

My guess is its BIS which Ive never had before untill I upgraded my software. Since this appeared I have been able to send email with the  network turned off which I couldnt do before.

I was unable to send email with the network off for a few weeks since I changed to BT Broadband, although the signs are that BB is connected to my home hub.In fact I cant get onto BTFON or OPENZONE either,I logged on to an open TALKTALK yesterday,no problem.

Does this now mean the emails going out are probably going via my monthly package. I have a contract.

Bit waffle there,sorry.

Message 6 of 7 (1,876 Views)
Established Poster
paw400
Posts: 43
Registered: ‎12-06-2011

Re: New Blackberry icon displaying on the Home screen

PS Im using BOLD 9700

I have just found that I  have connection too BIS and BES!!!

Message 7 of 7 (1,875 Views)