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First Poster
louisa_23
Posts: 1
Registered: ‎08-05-2011

No BBM, E-Mails or BB Facebook!

Hello,

I've got a Blackberry Curve 9300 and I activated a new sim card on Sunday 26th Feb.

My calls, texts and internet are working fine but I've had no sign of life from BBM, e-mails and BB Facebook.

Since I activated my sim I've been constantly fobbed off by Vodafone, through the 191 number and in store.

I understand that there have been issues recently with Blackberry Services but I was assured that everything would be back to normal by now.

I've tried countless times; battery pulls, registering through the host routing table and manually changing networks.

As my phone starts up, top right corner displays; GSM, > gprs > GPRS > 3G *bb symbol* (and a good signal).

Help!?

Thanks

Louisa

 

Message 1 of 2 (1,498 Views)
Tech Team
Wayne
Posts: 14,312
Registered: ‎04-08-2008

Re: Poor signal, loss of signal, GU15 Camberley

 Hi Louisa_23 and welcome to the eForum

 

Thanks for your post here. I’m sorry to hear that you are having problems with this.

 

So that we can have a proper look at this and the provisioning of your BlackBerry, I’m going to send you a private message with information on how to get in touch with us. We’ll then be happy to help you with this.

 

You can find your PM inbox here

 

Thanks

 

Wayne

Message 2 of 2 (1,442 Views)