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First Poster
paul_cargill
Posts: 1
Registered: ‎07-12-2011

No BIS service for 24 hours

Hey

 

I have had no BIS for the last 24 hours, switched from 3G to 2G to WiFi and I can't get any emails.

 

On a Torch 9800 done numerous battery pulls in the DD3 postcode. Any known issues?

 

Thanks

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Tech Team
Wayne
Posts: 14,294
Registered: ‎04-08-2008

Re: No BIS service for 24 hours

Hi paul_cargill and welcome to the eForum :smileyhappy:

 

I’m not aware of any issues with the BlackBerry service at the moment. Can you tell me if you have GPRS/3G in upper case on your handset?

 

Is data working ok for you over GPRS/3G/WiFi?

Can you provide us with your full postcode?

Go to settings and your account and resend yourself your service books.

 

Please let me know how you get on with this and if you need anything else, just give us a shout.

 

Thanks

 

Wayne

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