You are here:
Ask a question:
Reply
Rank 1: Guest
Jenny1982
Posts: 10
Registered: ‎27-10-2010

Red cross when sending a blackberry message

Hiya,

 

I have a Blackberry bold 9700 and just today i'm unable to send a message to one person. When i send a message it comes back with a red cross. Doesn't matter how many times i send, still the same but i'm able to a message to another person with no problems. I've tried everything from pulling the battery to turning the network and Wi-fi off and on and still no luck.

 

Please help, Thanks

Message 1 of 2 (3,416 Views)
Rank 18: Instructor II
pau1j
Posts: 327
Registered: ‎27-02-2012

Re: Red cross when sending a blackberry message

Hi Jenny.

 

Do you mean a BBM message or a PIN message?

If you're able to send a message to another BB, it sounds as though the problem is at the first person's end.

 

The only time I've had PIN message come back with a red cross (& I assume BBM uses the same symbols) my friend had changed his phone (so his PIN had changed).

 

I know this sounds a bit 20th century, but have you tried calling the person to check if there's a problem at their end?

Message 2 of 2 (3,405 Views)