27-02-2012 01:16 AM
Hi, does anybody know how much it will roughly cost me to get a replacement Blackberry Curve 8900? I just want to see if anybody would know before I spend forever on the phone with someone.
07-03-2012 10:57 AM
Hi kevinpike44, welcome to the eForum!
Apologies for the delay in responding - your post appears to have slipped through the net when we've been logging everything.
Can I ask the reason you need the replacement? Is it a faulty handset, a damaged one or a lost one? If it's faulty, you may be able to arrange a warranty repair rather than buying a new one. If that's not an option, or it's one of the other reasons, then if you have insurance you may be able to claim a replacement, although there may be a charge for excess.
Also, how long is left on your contract? It may be that you'll be able to arrange an upgrade which would reduce the up-front cost of the handset, and possibly even remove it completely.
As you can see, there's many things which can affect any cost so I'll pop you a PM so we can call you and discuss cost and your best options. Just follow the directions inside.
You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.