BlackBerry

[liamf996]

i can get texts but when i try to reply then i get the above mentioned message with a red cross... help?!?

[DaveCD]

Hi liamf996

Thank you for your post and a very warm welcome to the eForum.

The red cross certainly indicates that the messages cannot be sent and this may be down to the device not being updated or that the message centre number is incorrect.

Please can you ensure you have updated the host routing table, 

Options > Advanced Options > Host Routing Table > Highlight any of the numbers > press the BlackBerry Button then register

Please can you let me know which device you are using.

The other section to check would be the message centre number and we have a great step by step guide on our Help Centre.

Let me know how you get on.

Many Thanks

DaveCD

eForum Team

[lauradodds]

im having the same problem with my blackberry torch, i tried the advanced settings thing but it says 'registration message queued. it will be sent once data coverage is available.' PLEASE HELP

[Andy]

Hi lauradodds,

To rule out any network issues, can you please try the steps in our Network Troubleshooting thread.

If you are still experiencing the issue having completed these steps, post the template with your answers here and I'll have a member of the team get back to you ASAP.

Thanks

Andy
Moderator