27-05-2012 01:30 AM
Hi, when I try and use my internet services my blackberry 9780 says that my stream is closed. even when using my wifi i am unable to receive email, use the browser, twitter or facebook. My phone is not a year old yet and I have had several problems with it. It is slow, unreliable and the battery life is dreadful is there anyway to get an early upgrade?
27-05-2012 08:42 AM
27-05-2012 09:46 PM
Stream Closed can, I think, refer to one of two things. It's most likely to be saying that the network connection is closed/faulty.
Is your Signal Indicator showing upper case or lower case (i.e. GPRS/EDGE, 3G with BB symbol or gprs/edge, 3G without BB symbol)?
Can you try the following?
1) ... Battery Pull & reboot.
2) ... Register through Host Routing Table.
3) ... Service Book resend.
4) ... Check TCP/IP settings : APN = internet / user = web / pass = web
Best of luck.