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Occasional Poster
ripur
Posts: 5
Registered: ‎11-04-2012

Unable to receive mms from samsung phones

 am unable to receive MMS messages on my Bold 9900 sent from samsung phones. The message box just says ***Not Retrieved Yet **** Download Now.

 

When i click on the download now box a window flashes up says retrieving now. The window then disappears and nothing else happens.

 

I can receive MMS from other blackberry, Nokia and apple phones the problem seems to be just with Samsung. I suspect that the format the file is saved as on the samsung is not being accepted by my Bold. Has anyone else experienced this problem? if so do you know how to sort it?

 

Thanks

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Administrator
Matt
Posts: 14,638
Registered: ‎15-09-2009

Re: Unable to receive mms from samsung phones

Hi

You have already posted around this and it can be found here

As this is a duplicate post and so we don’t split help between the two topics I am now going to close this thread.

As soon as an advisor is available they will be along to help :smileyhappy:

Thanks
Matt
Moderator

Message 2 of 2 (1,675 Views)