BlackBerry

[revodna]

So, the news today is that RIM are in serious trouble and plan to concentrate on business customers only.

My question is, what happens if they stop supporting non-business customers like me, who are on a two-year Blackberry contract?

What if I suddenly can't get BIS services or, even worse, what if RIM go under completely?  What is the legal position?  will I be stuck with a phone I can't use until my contract ends?

Thanks,

Revodna

[pau1j]

Over the last couple of years there have been numerous reports of imminent doom for RIM/Blackberry.  They still have a sizeable share in the smartphone market & a good reputation for their products.  Yes, they have had plenty of well-publicised problems/mistakes but, as far as I can tell, the reports of a pullout from consumer markets is a massive over-reaction by new outlets infatuated by Apple & desperate for RIM to fail.  

From Crackberry & CIO ...

The reaction from RIM on the matter was on point, as noted by Patrick Spence, RIM's Managing Director of Global and Regional Marketing via his Twitter account:

"We remain committed to all of our Customers (consumer & enterprise) and are enhancing our support/solutions for enterprise."

As for the legal postion in a 'what-if' scenario ... your agreement/contract is with Vodafone.  It would be up to Vodafone to work out a remedy.

[Tom · Accepted solution]

Hi revodna,

In short, RIM aren't stopping BlackBerry consumer services or devices, so there's no need to worry at all.

There's a statement from them here.

Thanks,

Tom