BlackBerry

[katieip]

Hi, I bought my blackberry on vodafone 2 weeks ago, and I used pay as u go. I topped up 20 pounds and joined BIS which cost me five pounds, I've only made 5 international calls all less than a minute and 7 sms. They shouldn't cost much. However, one week later I've only got 5 p left. The only thing that I've used much in the week is internet( surfing, no video or music), bbm and whatsapp. bbm and internet shouldnt cost anything as I've joined BIS. so would it be whatsapp that is not using BIS but the vodafone internet? thanks

[Wayne]

Hi katieip and welcome to the eForum

Thanks for your post here

When you subscribe to BIS, you get;

BlackBerry Messenger

BlackBerry Mail (Access to up to 10 email accounts)

Data usage from apps downloaded from the BlackBerry App World

So, it seems to be your general ‘browsing’ that has been the reason for your decreasing credit.

For this reason we recommend you also opt in to our Text and Web Freebee by calling 4350.

Thanks

Wayne