07-06-2012 09:28 AM
I did think it was a glitch but it seems to have been merged into a one-size-fits-all Blackberry (within the Blackberry) board.
It certainly can't be an end-of-life decision to merge the boards & the two were getting a good amount of distinct posts.
IMHO ... not a good move. All BBs are not the same - nor do they have the same problems/solutions (OK ... Battery Pull is usually up there!). Since many posters with problems neglect to say which model or OS they're using, it would help to have separate boards - if not by model, then by OS.
07-06-2012 10:30 AM
On the forum we always need to strike a balance between having a board for every device and not having to many boards.
So we leave our decisions up to the community by basing our decisions on the traffic and use of each board. In the case of the BlackBerry 9900 board it had one of the lowest post counts on the whole forum, over the last few months. Last month it had 177 posts in total compared to 1100 in the iPhone board, 1487 in the HTC One series board, 2657 for the Galaxy S II board and so on.
Also, within the first 20 threads in the 9900 board, there were some that hadn't had a single post in 40 days.
The good news is that with our improved tagging and search functions, any 9900 threads are easily idenitfiable with a quick search. Our mods try to tag all new threads with the make of the handset and we encourage users to do the same.
07-06-2012 01:08 PM
Thanks for explanation JD.
Traffic & Post-Count is one thing ... what ought to be a priority is usability. Personally, I couldn't see the necessity in separating the 9900 from other OS7 devices (apart from it being the flagship model, its workings are effectively the same as other OS7 BBs).
In a recent post about End-of-Life Boards, Tom made the point that people prefer individual boards for each handset. Of course, there has to be some merging but by merging all BB boards into one the forum (this part of it, at any rate) has been made more difficult to use.