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Rank 1: Guest
NicoleJohnson
Posts: 1
Registered: ‎06-04-2012

Why wont my Blackberry messenger, texts, or phone call's work? i turned it off but it does not work

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None of them workm ive tried rebooting the phone but it still does not work.
Message 1 of 3 (3,081 Views)
Moderator (Retired)
AndyD
Posts: 20,669
Registered: ‎25-11-2010

Re: Why wont my Blackberry messenger, texts, or phone call's work? i turned it off but it does not w

Hi NicoleJohnson,

To rule out any network issues, can you please try the steps in our Network Troubleshooting thread.

If you are still experiencing the issue having completed these steps, post the template with your answers here and I'll have a member of the team get back to you ASAP.

Thanks

Andy
Moderator

Message 2 of 3 (3,078 Views)
Rank 18: Instructor II
pau1j
Posts: 327
Registered: ‎27-02-2012

Re: Why wont my Blackberry messenger, texts, or phone call's work? i turned it off but it does not w

Unusual for nothing to work.

Do you have a signal?
Can you phone receive calls, texts, etc.?

Is your account up-to-date ... i.e. have you paid your bill?
Message 3 of 3 (3,001 Views)