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First Poster
camholmes
Posts: 1
Registered: ‎24-04-2012

Wifi costs

 

I have a blackberry curve 9300 and at the moment have no mb of data, i pay for blackberry internet service every month

I connect through wifi and use blackberry messenger, facebook and the internet and make sure that my 3G is always turned off

When i look at my additional charges for my phone it says i am over even though i have only connected through wifi

 

So i want to know if using things like blackberry messenger and facebook while i am connected to my wifi at home is costing me money?

 

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Elite III
AnnS
Posts: 10,030
Registered: ‎25-03-2008

Re: Wifi costs

Hello camholmes

 

Vodafone cannot charge you for using your own home WiFi connection or for any other WiFi connection.

 

If you are concerned about accidentally connecting through the network, try putting your phone in offline mode.  You could even browse using WiFi without a SIM card, it is a handset feature and not a network feature.

Ann

Message 2 of 5 (1,220 Views)
Virtuoso II
jeffkinn
Posts: 5,736
Registered: ‎01-01-2009

Re: Wifi costs

Blackberries are not good at using Wi Fi instead of mobile data even when it is available. To make sure that you are using Wi Fi only you must turn data services off.

 

I dont have access to the curve you are talking about but on the 8520 it is in Options - mobile network

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Freelancer II
raymartin52
Posts: 80
Registered: ‎16-02-2011

Re: Wifi costs

The thing with Blackberry phones is that they will connect to BIS multiple times in a day even if you're not browsing or messaging and if you're not within range of wi-fi this will incur a data charge. AFAIK there's no way of stopping this - it's a 'feature' of Blackberry.

What tariff are you on? Most BB tariffs come with data included.
Message 4 of 5 (1,200 Views)
Virtuoso II
jeffkinn
Posts: 5,736
Registered: ‎01-01-2009

Re: Wifi costs

All Blackberry email is push meaning that as soon as an email is received it is pushed to the Blackberry. It is the Blackberry servers that push email to the phone and not the phone pulling them. The blackberry server polls your email account on a regular basis to check for new mail. I believe the default polling interval is 15 minutes but if it finds a new email it will pool again in a shorter time interval. This means it should never be more than 15 minutes from someone sending an email to you receiving it on your phone. Exchange email is different again as it gets pushed to the phone immediately.

 

Iphones are different  - if you have Exchange then push works in the same way. Ordinary POP3 email uses fetch which means the phone polls the email account directly at regular intervals.

 

If you have a BIS tariff surely you have a data bundle included?

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