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First Poster
spellbound
Posts: 1
Registered: ‎25-04-2012

accidentally put email details in enterprise how do i cancel

hi got new phone blackberry curve 9300 3g, was setting up email and put details in enterprise by mistake.  how do i cancel this as i cannot get back to internet emails.

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Tech Team
Simon
Posts: 5,897
Registered: ‎10-01-2011

Re: accidentally put email details in enterprise how do i cancel

Hi spellbound

 

Thanks for your post. Do you know if you have BIS or BES on your account? If you have BIS this shouldn't have been able to setup your e-mail in this way as you'd require the BES feature on your account plus your ISP password.

 

If you go to Menu > Setup > E-Mail Accounts and highlight the e-mail address you'd like to remove just select delete and this will remove it for you.

 

If you're still encountering difficulty with the e-mail setup please let us know.

 

Thanks

 

Simon

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