BlackBerry

[gemma25882]

hi can anyone help me, my bb wont connect to the internet atall at the moment it keeps saying no network connection? its also stopped delivering my emails direct to my blackberry, i'm currently at home and connected to active wifi, but it still wont work, it will on enable me to access twitter or facebook (via apps) but even then they are slow and patchy please help it driving me mad!!!!!! 

[Andy]

Hi gemma25882,

Please try the steps in our Network Troubleshooting thread.

If you are still experiencing the issue having completed these steps, post the template with your answers here and I'll have a member of the team get back to you ASAP.

Thanks

Andy
Moderator

[bertyb]

What thing are you able to do on phone,  e.g text ?

Is it pay as you go or contract

what does it say at the top of your screen e.g 3g 3G EDGE edge   etc