You are here:
Ask a question:
Reply
Rank 1: Guest
sarahchandler
Posts: 3
Registered: ‎14-01-2012
Accepted Solution

blackberry curve 8520 SIM not provisioned:2

can anyone help, i have a payg blackberry curve 8520 i have put a sim card in the phone and its saying sim not provisioned:2.

i cant find out my number or anything, i am really confused...

 

Message 1 of 6 (19,604 Views)
Rank 14: Guide III
QyKo
Posts: 387
Registered: ‎16-07-2009

Re: blackberry curve 8520 SIM not provisioned:2

Is the phone second hand?
What network was the sim card previously in it? - If it wasnt vodafone , it needs unlocked.
Storm 9500 - Dec 08 - Oct 09 || Storm 9520 - Oct 09 - July 10
Bold 9700 - July 10 - Sept 11 || Bold 9900 - Sept 11 - Jan 12
iPhone 4s - Jan 12 - Feb 13 || z10 Feb 13 - Oct 13
S4 - Current
Message 2 of 6 (19,565 Views)
Rank 14: Guide III
QyKo
Posts: 387
Registered: ‎16-07-2009

Re: blackberry curve 8520 SIM not provisioned:2

Also if you went from VF contract to PAYG then you may need to call customer services to have them switch it across.
Storm 9500 - Dec 08 - Oct 09 || Storm 9520 - Oct 09 - July 10
Bold 9700 - July 10 - Sept 11 || Bold 9900 - Sept 11 - Jan 12
iPhone 4s - Jan 12 - Feb 13 || z10 Feb 13 - Oct 13
S4 - Current
Message 3 of 6 (19,565 Views)
Rank 1: Guest
sarahchandler
Posts: 3
Registered: ‎14-01-2012

Re: blackberry curve 8520 SIM not provisioned:2

i used to have a contract sim in there and only yesterday put a payg sim back in there

Message 4 of 6 (19,563 Views)
Rank 1: Guest
sarahchandler
Posts: 3
Registered: ‎14-01-2012

Re: blackberry curve 8520 SIM not provisioned:2

do you have a customer services number?

Message 5 of 6 (19,557 Views)
Rank 14: Guide III
QyKo
Posts: 387
Registered: ‎16-07-2009

Re: blackberry curve 8520 SIM not provisioned:2

If its a new sim then you just need to call 2345 and speak to PAYG customer services and get them to activate the sim.

Might also ask about BIS too, you may have to pay the extra £5 for the services.
Storm 9500 - Dec 08 - Oct 09 || Storm 9520 - Oct 09 - July 10
Bold 9700 - July 10 - Sept 11 || Bold 9900 - Sept 11 - Jan 12
iPhone 4s - Jan 12 - Feb 13 || z10 Feb 13 - Oct 13
S4 - Current
Message 6 of 6 (19,554 Views)