02-05-2012 05:50 PM
im wondering if you can help me out. i have a blackberry 9300 and the problem is i cant use my Blackberry messenger. I have BIS and RIM but i still cant use it. How do i go about getting it set up?
02-05-2012 06:47 PM
and what happens if they add you? Can you browse the internet or send and receive emails? Have you got the Blackberry logo next to the 3G symbol to show that you are connected to BIS?
have you tried the classic battery pull?
If that doesnt cure the problem I would delete the module via Desktop Manager and add it again. or check in App World to see if there is an updated version of the program.
03-05-2012 12:16 PM
I have the exact same problem on a 9360
I can send recieve emails i can send messages people recieve them i cant add or be added (because i dont get the request) People i add just appear as pending (Waiting for Authorisation)
I also have BIS RIM Pay monthly services All the jazz that SHOULD allow me to Use my BBM correctly.
I've batterey pulled reset my OS restored my phone deleted the software i''ve pretty much done EVERYTHING EVERYONE has mentioned. Searched forums and everything, No luck.
03-05-2012 12:39 PM
How are you adding contacts - using email or PIN?
(using PIN is more direct as it links straight to the BB)
Can you send an invite to yourself (using your own PIN)?
Bizarrely ... you can actually BBM yourself!
03-05-2012 01:29 PM
I'll try and talk to myself now and see if that works lol!
I find I get a better class of conversation that way
I almost never use BBM, but it should just take a few seconds to send/receive/accept an invitation (I unchecked the Security Question in Options to speed things up).
03-05-2012 03:26 PM
What do you mean by a pin message?
It's like an email - BB to BB only using the phones' PINs.
Instead of Compose Email, use Compose PIN.
Edit: my BBM now seems to be working Lmao. Who woulda thought that adding myself would seem to sort it out!
Glad it's fixed ... the network probably just needed a nudge!