15-06-2012 06:26 PM
i need my email address password urgently and have changed my blackberry and i cant remember the password. i have tried requesting it and that dont work and rang 191 and that was a waste of time too as got told to call back tomorrow which is no good to me as need access now. can anyone help
16-06-2012 12:07 PM
Which email account are you trying to access?
Vodafone will only be able help with a mobileemail.vodafone.net address password. You might be able to retrieve your password from http://www.mobileemail.vodafone.net/ (forgot password).
If it's a password to another email account (hotmail, gmail, yahoo, etc.) then Vodafone will not be able to help - you should be able to find a similar password recovery page on the provider's website.
If it's the Blackberry ID password you're trying to retrieve - you can do this in the BBID app or at http://uk.blackberry.com/id/
Hope this helps.