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First Poster
foxy1281
Posts: 1
Registered: ‎15-06-2012

helppppp!!!!!!!!!!!!!!!!!!!!!!!!

i need my email address password urgently and have changed my blackberry and i cant remember the password. i have tried requesting it and that dont work and rang 191 and that was a waste of time too as got told to call back tomorrow which is no good to me as need access now. can anyone help

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Guide II
pau1j
Posts: 327
Registered: ‎27-02-2012

Re: helppppp!!!!!!!!!!!!!!!!!!!!!!!!

Hi Foxy!

 

Which email account are you trying to access?

 

Vodafone will only be able help with a mobileemail.vodafone.net address password.  You might be able to retrieve your password from http://www.mobileemail.vodafone.net/ (forgot password).

 

If it's a password to another email account (hotmail, gmail, yahoo, etc.) then Vodafone will not be able to help - you should be able to find a similar password recovery page on the provider's website.

 

If it's the Blackberry ID password you're trying to retrieve - you can do this in the BBID app or at http://uk.blackberry.com/id/

 

Hope this helps.

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