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First Poster
peter3665
Posts: 1
Registered: ‎01-04-2011

my internet is down

i can not seem to get my internet working on my blackberry either can i make out going calls or recieve or i can not send text messages can you tell me whats happening please 

thanks 

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Occasional Poster
cat on hot brix
Posts: 2
Registered: ‎13-04-2009

Re: my internet is down

Hi Peter, I am having the same problems with my Blackberry Curve. According to my phone, my internet, wi-fi etc is all on, however, I get a message saying 'you are not currently in an area that can handle data communication. As a result, the Browser cannot retrieve any Web pages. It's annoying, to say the least! If anyone - or Vodafone ideally - can shed any light on this, I would be grateful. I cannot send or retrieve e-mails or get on the internet. What is going on?

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Moderator (Retired)
BenJ
Posts: 3,428
Registered: ‎13-01-2010

Re: my internet is down

Hi Guys

peter3665 could you let me know the full postcode you’re having problems in? 

 

Cat on hot brix

Looking at the registered postcode you have put down on the eForum it shows there is very little signal , the views where you are must be amazing as  its one of my favourite  walking spots.

 

I would suggest having a read through our network troubleshooting thread, and trying to drop down to GSM only.

Thanks
BenJ
eForum Team

 

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