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Rank 1: Guest
megankellyjay
Posts: 3
Registered: ‎05-03-2012

online chat to vodafone

is there an online chat you can go on to talk to vodafone directly? 

 

im sure i have used it before, and they were very helpful on there, not like on the phones when they dont no what they are talking about. 

 

If anyone knows the link, would be greatful, thanks.

Message 1 of 15 (46,212 Views)
Rank 27: Mentor I
_365_
Posts: 669
Registered: ‎24-08-2011

Re: online chat to vodafone

There is online chat - usually if you are on vodafone.co.uk browsing for a while and someone is available they will appear...i had a chat box this morning (just said hello to be nice:smileylol:)

 

it can be hit and miss...post your questions here you may get a quicker answer, unless it is account specific

 

 

 

 

 

 

Message 2 of 15 (46,191 Views)
Rank 1: Guest
kennywelsh1969
Posts: 15
Registered: ‎20-04-2011

Re: online chat to vodafone

hi my blackberry torch is not work its not turning on what shall i doo ?????????

Message 3 of 15 (46,170 Views)
Administrator
Matt
Posts: 16,291
Registered: ‎15-09-2009

Re: online chat to vodafone

Hi 

You have already posted around this and it can be found here

Please do not post this multiple times across multiple threads as this is against the eForum Terms and Conditions something you agreed upon when joining.

 

As soon as an advisor is available they will be along to help :smileyhappy:

Thanks
Matt
Moderator

Message 4 of 15 (46,163 Views)
Rank 1: Guest
freeze69
Posts: 3
Registered: ‎12-11-2012

Re: online chat to vodafone

hi can you help me, i cant get a freedom freebee as it says i have the maximum number of packs, however my pack ended on the 4th of november help please ??? 

Message 5 of 15 (32,646 Views)
Administrator
Matt
Posts: 16,291
Registered: ‎15-09-2009

Re: online chat to vodafone

Hi freeze69


You have already posted around this and it can be found here

Please do not post this multiple times across multiple threads as this is against the eForum Terms and Conditions something you agreed upon when joining.

 

As soon as an advisor is available they will be along to help :smileyhappy:

Thanks
Matt
Moderator

Message 6 of 15 (32,597 Views)
Rank 1: Guest
Vfondoulakou
Posts: 3
Registered: ‎13-11-2012

Re: online chat to vodafone

Don't if anyone can help me but I am thinking of buying a blackberry curve from vodaphone pay as you go but still us my t-mobile sim. Will I be able to get the blackberry unlocked anissue it on my EE network?

Message 7 of 15 (32,574 Views)
Rank 1: Guest
Vfondoulakou
Posts: 3
Registered: ‎13-11-2012

Re: online chat to vodafone

How do I get my MEP number

 

Message 8 of 15 (32,477 Views)
Rank 37: Professor I
grolschuk
Posts: 2,981
Registered: ‎18-10-2011

Re: online chat to vodafone

You would need to fill in this request form, and as it is a PAYG handset, have enough credit on there to cover the unlock charge.

http://campaigns.vodafone.co.uk/UnlockCodeRequestForm/

 

Why don't you buy an unlocked handset from somewhere (Amazon?) to save the need and hassle of unlocking something that you never plan to use on VF

Message 9 of 15 (32,473 Views)
Rank 1: Guest
viny91
Posts: 1
Registered: ‎09-04-2013

Re: online chat to vodafone

How do I got on about taking content control removed
Message 10 of 15 (23,553 Views)
Moderator (Retired)
Andy
Posts: 7,505
Registered: ‎03-05-2012

Re: online chat to vodafone

Hi viny91,

 

You can remove the Content Control via your My Vodafone. If you’re unable to use this option, you can see other ways of removing it, and get more information on Content Control, here.

 

Thanks

 

Andrew

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 11 of 15 (23,534 Views)
Rank 1: Guest
jasonwatkins
Posts: 4
Registered: ‎15-05-2013

Re: online chat to vodafone

hi could someone from vodaphone please help me in the online chat

Message 12 of 15 (20,914 Views)
Tech Team
Tech Team
Kay
Posts: 8,136
Registered: ‎04-11-2008

Re: online chat to vodafone

Hi jason, 

 

We already have your query logged and will be replying as soon as possible here

 

Thanks, 

 

Kay

Message 13 of 15 (20,901 Views)
Rank 1: Guest
shabby123
Posts: 1
Registered: ‎21-09-2014

Re: online chat to vodafone

Trying to make a insurance claim the provider is asking for the following details:

 

Network provider information: 
Please contact your network provider and ask them to supply you with the following information on company headed paper or in a pdf file format on company headed paper. 

1.        Please confirm the first and last usage/registration of the IMEI of your handset on the network. 
2.        Please confirm the time and date the IMEI of your handset was blacklisted. 

3.        Please advise of any times during the contract when the sim card was not in the handset.

 

can anyone help??

 

cheers

Message 14 of 15 (697 Views)
Tech Team
Matt_B
Posts: 1,582
Registered: ‎11-10-2013

Re: online chat to vodafone

Hi shabby123,

 

So that we can look into this further, take a look here for how to get in touch.


We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact us page.

 

Thanks,

Matt B

Message 15 of 15 (567 Views)