02-03-2012 11:23 AM
I've been using windows live messenger on my Blackberry torch 9800 with no problems until now , when i go to the app and log in it goes to log in then immediately logs out again saying "internal problem , please try again later" can someone please tell me whats wrong or going on here ..
03-03-2012 09:34 AM
Thanks for your post about Windows Live Messenger on your BlackBerry.
Have you tried to remove the account then add it again?
Are there any error codes displayed by the device?
Please give the removal and re-adding suggestion a go for me and let me know if you need further assistance.
06-03-2012 01:23 PM
Lee meant to delete the application completely and then re-download this.
Please can you ensure you are running the latest software for your device which can be found on our Help Centre by selecting your make and model of device and following the guides.
Let me know how you get on.
07-03-2012 09:30 AM - edited 07-03-2012 09:32 AM
Hi Dave, yes i thought that's what he might have meant which i did do and reinstalled but its still doing it "internal problem please try later " warning ... i dont understand it has it was working fine til last week or so
08-03-2012 01:03 PM - edited 08-03-2012 01:13 PM
10-03-2012 10:00 AM
Thank you for getting back to me.
I have just tried to install the application and log in on my Blackberry Curve and it has logged in fine with no issues.
To be honest this should mean that the app and server is both working fine.
The only other thing that I can suggest is to go into the permissions for the application and make sure the connection is set to allow for all of the options available.
12-03-2012 12:58 PM
Hi James , just went in to do the permissions it don't have it there like the other apps have that chioce to "edit permissions " thats strange for WLM , hope there's something else you can suggest