Other broadband queries
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IP Whitelist

HiI need below IPs to be white listed. Can somebody help please?Hosts                       TCP                UDP*.talview.com           443,80         10000-10100*.proview.io               443,80        10000-10100In case host-based whitelisting is...

Resolved! I cannot log into My Vodafone

I'm a new customer with a home broadband account. I registered and got into my account a couple of days ago, using a password manager to save my details. Today, those details are not recognised. What might I have done incorrectly? Vodafone's Tobi bot...

Resolved! Private DNS stops access to Vodafone app

I started using private dns on my Android device and as soon as I did, the Vodafone app stops working, that is to say that it opens but says it cannot make a connection to the router. Is there a way round this so I don't have to keep turning private ...

Splitting 2.4 and 5

I have some smart devices that run on 2.4 but because the channels are combined they can't find the WiFi at all, spoke to WiFi experts who flat out told me you cannot split them, don't use another router as it'll stop working, yet my father has WiFi ...

Chinkamon by 3: Seeker
  • 13342 Views
  • 23 replies
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Leaving, refused transfer of landline number

I'm leaving Vodafone and ordered broadband from another ISP, switch over date confirmed for beginning of March. Vodafone refused to transfer my landline number and I’ll now have to accept a new number in order to continue with the switch over. Is thi...

jdduk68 by 2: Seeker
  • 235 Views
  • 0 replies
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Limit kids times on the broadband

I’ve just signed up an set up the new broadband top package I need to limit my children’s WiFi at certain times the router has no option for this it is very important for me to do this as I have a big house hold and they would be sat up all night I c...

Gsdeals by 2: Seeker
  • 414 Views
  • 4 replies
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Problems Connecting Steam Deck to Vodafone Router

Hi,I have a Steam Deck 512GB OLED model and am having nightmares connecting to my internet. Every other device in my house connects fine but the Deck constantly struggles and often has a strong connection to the router but has the message 'Steam Deck...

Gaaangle by 3: Seeker
  • 550 Views
  • 8 replies
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Topcashback not tracked

Long story short, I signed up for a two-year broadband contract with Vodafone in August 2022 via Topcashback. The deal promised £59 cashback. However, after being in touch with Topcashback since the purchase (16 months of messaging), they said they a...

BigBuddy by 2: Seeker
  • 214 Views
  • 1 replies
  • 0 thanks