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Returning old Vodafone equipment?

Hi,I recently upgraded from 500mb to 900mb, and got a new router (Ultra Hub II). One of the emails I received told me I had to return the old equipment. However, the email is confusing as it says:However, the "click here" link that should allow me to...

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MattM76 by 3: Seeker
  • 1199 Views
  • 8 replies
  • 1 thanks

Vodafone THG3000 doesn’t auto correct when BB drops

This doesn’t happen very often, but I’m extremely surprised that this Vodafone box doesn’t automatically reconnect the broadband when it gets dropped. This is going to be terribly inconvenient if I go away in the summer.There doesn’t appear to be any...

RoyTom by 2: Seeker
  • 482 Views
  • 6 replies
  • 0 thanks

Fibre installation

Good afternoon,I live in a top floor flat-3 floor and the building is 10 years old..I have an appointment with City fibre next month for fibre installation..my question is how they will push the fibre up from the pavement to my flat..?do they do it t...

Vas88 by 2: Seeker
  • 302 Views
  • 2 replies
  • 0 thanks

Third party router options

The Vodafone-supplied router cannot handle the traffic on my network. I have a lot of 5MP CCTV cams streaming 24/7. So I went back to using an old TP-Link router that I've had for years. That is also now starting to fail so looking to replace.It seem...

bwatkins by 4: Newbie
  • 476 Views
  • 5 replies
  • 0 thanks

cctv unable to connect to internet

Just purchased a new CCTV system (old one broken/irreparable).We have been unable to connect to the internet - diagnostic testing on the CCTV says there is no connection to the router, despite direct connection via ethernet cable.From searching on th...

Amazon smart tech offer

Hi allCan anyone tell me where I can find information for Vodafone's Amazon smart tech bundle for February 2024 plz (for existing customers taking out a new broadband contract.Thanks Sue

Resolved! Static LAN W-Fi Addresses

First post:Setting up my THG3000 router in preparation for BT to Vodafone FTTP migration on Tuesday 26/03.I have quite a lot of home network devices and like to configure static LAN IP addresses for connection convenience and tracking.No issues with ...

tiffy by 4: Newbie
  • 750 Views
  • 2 replies
  • 0 thanks