28-02-2017 02:30 PM
Facebook wouldn't open for me on my Vodafone Phone (Smart ultra 7).
So I went in store and was told I needed to update softwear. I did and reinstalled Fb and it's still won't open.
Getting sick of all these issues with vodafone phones. Happened not too long ago and took ages to fix.
28-02-2017 02:52 PM - edited 28-02-2017 02:54 PM
When this happens to me with various apps I clear it's cache, force stop and uninstall. Then navigate to the playstore and go into your my apps and uninstall it there.
And then if required I go into my phones system cache and clear that too.
And.check if there is any updates in playstore for the app.
If that does not clear the issue there is sometimes am option to contact the developer to let them know your having issues.
Regarding Facebook I prefer not to use the app but instead navigate to it via my browsers URL bar. Saving the page as. Quick link or on my homescreen.
I appreciate this way isn't for everyone as options such as Facebook live does not work this way.
28-02-2017 03:03 PM
28-02-2017 03:07 PM
Hey, At the mo am using url, it's okay and I'm glad to be able to get on it at all.
I've cleared cache, uninstalled, reinstalled. Still nothing...
Thanks for replying though.
Its just my proffered way of accessing Facebook.
The app imo is a resource and battery hog.
As a last resort you could try creating a back up and factory resetting the phone which takes it back to the last firmware update.
Then before returning installing your back up just install the Facebook app as a fresh approach and try again.
If it works then you'll know something in your back up is causing the conflict.
28-02-2017 04:24 PM
Yep, last year there was an issue. When I was in store today they told me to update software, He said there was a 'slight' issue with prime 6 & 7 phones - BUT, when they installed the updated software FB worked no problem. Not the case for me.
Am doing what you suggested. It's grand for now, the only thing is this way ya get no notifications until ya go into it.
Thanks for reply.
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