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My Vodafone

-Luke-
1: Seeker

Can anyone explain why when I looked today at the my Vodafone app it told me I had 3.5mb of data (from a 4gb plan) remaining yet when I checked my account profile on the website as this seemed excessively low it says I have 3.5gb remaining?

 

I'm now a bit confused and also don't want switch data services back on in case the vodafone ##~## Turpin forces me to stand and deliver for going a fraction over usage limit...

3 REPLIES 3

63johnw
17: Community Champion
17: Community Champion

Hi. There must be a glitch. Just checked mine and it's showing 3.6M left of 4 G but my allowance only renewed last week and I haven't used that much.

Hopefully one of the tech team will spot this and feed it back.

63johnw
17: Community Champion
17: Community Champion

20160426_113834.jpg

Retired-Charles
Moderator (Retired)
Moderator (Retired)

@-Luke- @63johnw - Thanks for the flag. I've raised this today. If you have any doubts you can text DATA BALANCE to 40506 to make sure.

 

Hopefully a fix will come soon.