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Rank 1: Guest
Posts: 2
Registered: ‎08-11-2013
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R212 Firmware Upgrade

Hi

 

Could someone please tell me where I can get the firmware upgrade for the R212.  I bought an R212 a couple of days ago to replace an old 3G MiFi that I had as we now have 4G coverage in our area.  While I get good download speeds of 30Mbs from 3 out of 5 bars on 4G, surfing the web is painfully slow as the browser (Chrome) constantly says Resolving Host... which I assume means it is doing a DNS lookup.  My diagnostics are:

 

Product nameR212-Z
Software VersionBD_R212V3.1
Web UI Version2.008.5513
Hardware VersionVer.B(T3)

 

I am hoping the 3.5 firmware upgrade will help resolve this.  Could someone please let me know where I can download this from and how to install it.

 

Thanks

Message 1 of 202 (31,309 Views)

Accepted Solutions
Rank 2: First Poster
Posts: 20
Registered: ‎28-07-2014

Re: R212 Firmware Upgrade

You need to factory reset the device, then it wil see it. I had the same problem Smiley Happy

View solution in original position

Message 98 of 202 (40,328 Views)

All Replies
Rank 1: Guest
Posts: 18
Registered: ‎11-09-2013

Re: R212 Firmware Upgrade

[ Edited ]

Hi,

 

According to the FAQ on the R212 there is not currently a tool available to upgrade the firmware.

 

https://www.business.vodafone.com/site/bus/public/enuk/support/10_productsupport/wi_fi_devices/r212/...

 

The device is a rebadged Huawei E5776 and I've looked on their website and no firmware update is available there either.

 

Suggest you contact 191 and get someone to go through the settings to see if some configuration changes can help with the 'resolving host' problem.

 

Cheers, Mike

Message 2 of 202 (31,257 Views)
Moderator (Retired)
Posts: 23,636
Registered: ‎21-07-2008

Re: R212 Firmware Upgrade

Hi middletg,

 

The new firmware isn’t currently publically available but I’ve sent this over to you by email.

 

Give it a go and let me know how you get on.

 

James

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 3 of 202 (31,205 Views)
Rank 1: Guest
Posts: 3
Registered: ‎26-11-2013

Re: R212 Firmware Upgrade

Hi

Please could I have a link to the R212 beta firmware. I have read many posts and am having very simlar problems the device is unusable for most of the time.

Thanks

Dave

Message 4 of 202 (31,027 Views)
Rank 1: Guest
Posts: 1
Registered: ‎08-12-2013

Re: R212 Firmware Upgrade

Hi there, could I be sent the new firmware update also please, having the same issues with the r212 as everyone else
Thanks
Mike
Message 5 of 202 (30,861 Views)
Posts: 11,854
Topics: 562
Thanks: 178
Solutions: 642
Registered: ‎29-07-2008

Re: R212 Firmware Upgrade

Hi guys,

 

Apologies, we seemed to have missed your posts.

 

Is everything resolved now or can we help further?

 

Thanks,

 

Jenny 

Message 6 of 202 (30,489 Views)
Rank 1: Guest
Posts: 2
Registered: ‎03-02-2014

Re: R212 Firmware Upgrade

Hi James,

 

I'm also having similar problems to the other guys on the R212 v3.1 firmware.

 

Would it be possible to send me a link to the beta v3.5 firmware or send a copy to my email.

 

Many thanks for your help,

 

 

Jamie.

Message 7 of 202 (30,441 Views)
Moderator (Retired)
Posts: 23,636
Registered: ‎21-07-2008

Re: R212 Firmware Upgrade

Hi townsejl,

 

I’ve just sent you a separate email with the firmware and more information on how to install it.

 

Let us know how you get on.

 

James

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 8 of 202 (30,417 Views)
Rank 1: Guest
Posts: 1
Registered: ‎25-02-2014

Re: R212 Firmware Upgrade

Hi , we seem to have the same issue with the R212. Can I please have the firmware upgrade as suggested to others?

Our current firmware and device details of the R212 are:
Product name:                  R212-Z

Software Version:            BD_R212V3.1

Web UI Version:               2.008.5513

Hardware Version:           Ver.B(T3)

Thanks,

Kfir

Message 9 of 202 (30,191 Views)
Posts: 2,815
Topics: 22
Thanks: 100
Solutions: 36
Registered: ‎21-11-2013

Re: R212 Firmware Upgrade

Hi Kfir,

 

I’ve sent an email to the email address you’ve registered to the eForum with.

 

This shows the current firmware and how to install it.

 

Please let us know if you need anything else.

 

Thanks,

 

Gemma

Message 10 of 202 (30,167 Views)
Rank 1: Guest
Posts: 2
Registered: ‎26-04-2013

Re: R212 Firmware Upgrade

Good afternoon Vodafone.

I also have the R212 and it does appear to be having DNS Lookup issues.

Currently connected at 4G (3 bars) but it has a ridiculous time delay in resolving DNS queries.

 

As soon as the IP address is resloved it whizzes along.

Using a MacBook Pro Retina with Safari as the browser.

I am running firmware: BD_R212V3.1

 

Does a newer firmware (even Beta) resolve this issue.

 

Ryan

Message 11 of 202 (29,985 Views)
Moderator (Retired)
Posts: 13,816
Registered: ‎28-11-2008

Re: R212 Firmware Upgrade

Hi worldhosted,

 

I've not seen that happening before. I'm not sure it's software related.

 

Try a different browser to see if it still happens.

 

Also, it may help to flush the DNS cache. Which version of the Mac OS are you running?

 

Dave

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 12 of 202 (29,971 Views)
Rank 11: Helper V
Posts: 365
Registered: ‎25-04-2008

Re: R212 Firmware Upgrade

Hello, is the v3.5 firmware for the R212 due to be released soon?

 

I am finding that I need to disable 4G to get the best from the unit (when in a 4G area) as the throughput is not great.

 

IF not woudl it be possible to have a link to the beta?

 

Thanks

John

Good luck

John

Message 13 of 202 (29,878 Views)
Posts: 8,875
Topics: 983
Thanks: 126
Solutions: 1,068
Registered: ‎04-11-2008

Re: R212 Firmware Upgrade

Hi John, 

 

I've emailed this across to you. Smiley Happy 

 

Thanks, 

 

Kay

Message 14 of 202 (29,868 Views)
Rank 2: First Poster
Posts: 21
Registered: ‎01-02-2011

Re: R212 Firmware Upgrade

Hi,

I've also just upgraded my r206 device to this r212 and am disappointed with the lag which looks like a common problem. Pleas could you you send me the firmware update to see if it resolves my issues.

Those who have updated their firmware, does it improve it?

Many thanks.
Message 15 of 202 (29,821 Views)
Posts: 21,549
Topics: 72
Thanks: 144
Solutions: 179
Registered: ‎04-08-2008

Re: R212 Firmware Upgrade

Hi MrSteveW,

 

I’ve sent this to the registered email address on your account.

 

Thanks

 

Wayne

Message 16 of 202 (29,799 Views)
Rank 1: Guest
Posts: 5
Registered: ‎12-05-2014

Re: R212 Firmware Upgrade

Hi

Please could I have a link to the R212 beta firmware. I have read many posts and am having very simlar problems the device is unusable for most of the time.

Thanks

chris

Message 17 of 202 (29,504 Views)
Rank 2: First Poster
Posts: 21
Registered: ‎01-02-2011

Re: R212 Firmware Upgrade

God knows why this new firmware isn't standard issue now. Some people may just live with the problems of the original firmware which doesn't seem right Vodafone.

Once the new firmware is installed it works like a dream.
Message 18 of 202 (29,495 Views)
Rank 1: Guest
Posts: 5
Registered: ‎12-05-2014

Re: R212 Firmware Upgrade

Can you please send me the new firmware or give link ?

Thanks in advance
Message 19 of 202 (29,490 Views)
Rank 2: First Poster
Posts: 21
Registered: ‎01-02-2011

Re: R212 Firmware Upgrade

A Voda rep will need to email you the link as it's password protected and only available to download for a couple of days of memory serves me correct. They'll be in touch shortly I imagine.
Message 20 of 202 (29,486 Views)
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