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Vodafone USB Speed 6 - Works on Laptop but not Desktop

novazstar
1: Seeker

Hey there,

 

I recently purchased a Vodafone connect usb 6 Dongle on 12 month contract, I have been able to successfully set it up and use it on my Laptop, but not on my desktop. 

 

I am using wondows 8, and it's updated to the latest settings. 

 

When I have connected the device, it goes from connecting, to limited, to connected and then goes to no connection. 

 

When connecting i have my ethernet cable removed, and I have tried restarting my computer and removing the device. 

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @novazstar

 

 

Could there be any security suite , fire wall or other type of blocker that's hindering you. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Retired-LouiseE
Moderator (Retired)
Moderator (Retired)

Hi @novazstar

 

This sounds odd. So we can look into this for you please call our team on 0333 304 0191.

 

Louise

thanks, will do!