Sure... I’ve read that it’s because only ten percent of your customers actually use "what they pay for" which was three gigabytes worth of data. Although, this surely doesn’t make any sense... If ninety percent of your customers don’t use all their data, then what they don’t use is pure profit for you guys... surely. It’s not as if they get to keep the data they don’t use. It doesn’t carry over to the next month. No, it just disappears!! Which is money in vodafone’s pocket because that data, even though it was left to go unused, was still paid for.
Do you not think that you’ll be losing customers left right and centre over this?? The ten percent of people that you’re now ripping off aren’t going to be happy at all, are they? So they’ll be taking their business elsewhere... (I know I will be!) Ahh, but what does vodafone care?? When you realise the money you’re losing because of this... You’ll simply raise the prices again so that the ninety percent (the people that are likely to stay) pay for the loss that you’ll clearly incur. Although it seems vodafone are too short-sighted to see this...
How you can treat your customers like this is beyond belief... Although, hardly surprising from a money-grabbing company like vodafone. Also, the naivety of thinking that people won’t switch over to a better deal, even if they’re not managing to use all their data, is quite comical. People will switch... even the customers in your precious ninety percent will switch because they may have liked having the safety net of being able to use more data if they so wished... Which has obviously been taken away from them now. Not to mention the potentially new customers that won’t even bother with vodafone now because what’s the point when they can get a better deal for less? Great work vodafone!! Continue dumping all over your customers... I’m sure your shareholders won’t be at all displeased when your customer base begins to dwindle... along with the profits!!
(I deliberately haven’t capitalised the Vee in vodafone throughout this message as a sign of disrespect...)
T-mobile, 3, any other service provider other than vodafone... here I come!!
