@brenduggan123
I do hope Live Chat was able to help you yesterday evening. It did occur to me later in the evening to wonder if they'd struggle with sorting out DPA clearance for you, as they usually use the PIN and memorable word that you're asked to create when you set up an online account.
The more I think about it, the more I feel you need to "borrow" the SIM from the turbine for long enough to go through the registration process. It would make things so much easier in the long run if you could view your account, see how your balance is going, possibly adjust the product(s) you're opted in to. It doesn't have to be put in a smartphone, any unlocked or Vodafone-locked phone will do, as you won't need the data side of things, just to receive texts with a security code. It doesn't require voice capability, which is a good thing, as we're not 100% sure whether it's a data or phone SIM - at least, we weren't sure last night!
If this is feasible, the process is to go to http://www.vodafone.co.uk/myvodafone/faces/home and choose the Register option. You'd need to receive a security code once, possibly twice, during the process, but you are asked to give the number, then choose a username, email address (which must be different from any other accounts you may have with Vodafone), specify PIN and memorable word, and you also get the opportunity to add your address and some alternative contact numbers - and these are the key to future access to your account, once the SIM is safely back in the turbine.
You can enter two alternatives, and one should be your regular UK mobile number. The other can be any standard UK mobile number, or even a landline, as there is some clever trick for converting the SMS to a voicetext. Then, to state the obvious, check that the correct numbers are being offered when you want to log in to your account, and adjust them if necessary, before putting the SIM back in place.
Good luck with it all!
