Forum feedback and suggestions

[Nabs]

I'm having an issue with one of my macros. It contains an ordered list (numbered list). The HTML code has been saved correctly however when I use the macro in a post it messes it all up, see comparison below:

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Correct Formatting pasted directly to HTML editor:

When you upgraded your phone you would have swapped your old SIM card for a new MicroSIM. This is where your problem comes from. The SureSignal users the unique serial number of your SIM to determine wether your phones allowed to connect or not. As this has changed it now thinks you phone is no londer allowed access. There are a few ways to fix this, they dont all work for everybody.

1. Wait - as frustrating as it can be waiting a day or so will usually solve this. It takes a short time for the change of SIM card to filter through the Vodafone systems and make it's way to your SureSignal.
2. Re-Add your phone number - Some users have reported removing and adding the number to the Sure Signal fixes this. The problem you woulf have here is if the number is the main account, this canot be removed without de-registering the Sure Signal
3. Call the Sure Signal Support Team - As mentioned in the help center article What should I do if I replace my SIM card but keep the same phone number? call the Sure Signal support team and let them know. They can then manually update the records on the Sure Signal system.

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Incorrect Formatting pasted from macro:

When you upgraded your phone you would have swapped your old SIM card for a new MicroSIM. This is where your problem comes from. The SureSignal users the unique serial number of your SIM to determine wether your phones allowed to connect or not. As this has changed it now thinks you phone is no londer allowed access. There are a few ways to fix this, they dont all work for everybody.

1. Wait - as frustrating as it can be waiting a day or so will usually solve this. It takes a short time for the change of SIM card to filter through the Vodafone systems and make it's way to your SureSignal.

1. Re-Add your phone number - Some users have reported removing and adding the number to the Sure Signal fixes this. The problem you woulf have here is if the number is the main account, this canot be removed without de-registering the Sure Signal

1. Call the Sure Signal Support Team - As mentioned in the help center article What should I do if I replace my SIM card but keep the same phone number? call the Sure Signal support team and let them know. They can then manually update the records on the Sure Signal system.

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It seems to be splitting each list item into it's own list hence each item being numbered 1 and a big space between them

[thesoupdragon]

The Number bullet points have given me lots of problems with formatting in the past. 

Now I just use the Dot bullet points they seem to hold the formatting after any adjustment.

[Tom]

Hmm. Interesting! It looks like it's picking up <li> as a brand new list on each entry, rather than a second entry. I'll try and find out about this

[Tom]

Morning Nabs, can you give it another go?

[Nabs]

1. Wait - as frustrating as it can be waiting a day or so will usually solve this. It takes a short time for the change of SIM card to filter through the Vodafone systems and make it's way to your SureSignal.

1. Re-Add your phone number - Some users have reported removing and adding the number to the Sure Signal fixes this. The problem you woulf have here is if the number is the main account, this canot be removed without de-registering the Sure Signal

1. Call the Sure Signal Support Team - As mentioned in the help center article What should I do if I replace my SIM card but keep the same phone number? call the Sure Signal support team and let them know. They can then manually update the records on the Sure Signal system.

 Still doing it Tom

[Tom]

Hmm, weird. I'll have to raise a ticket for it. We'll figure it out