HTC Desire series

[biffo1963]

Has anyone come across this before ? My Desire S has recently taken to announcing "Data connection lost" in a synthesised voice every time I switch it on or connect it to the charger, and randomly at other times.  It's been doing this since I toyed with the Navigation software a couple of weeks ago, but I can't find a way to shut it up !    All suggestions will be gratefully received....

[biffo1963]

I forgot to add a second symptom to this :-  if I try to use voice input for anything ( for example, selecting an entry from my contacts ) the phone puts up a screen saying "connection problem".  If I then connect to the internet ( which I shouldn't need to do for this ) and try again, it says "server error" instead.    Something really has got its knickers in a twist...............

[Dave]

Hi biffo1963,

I agree, it sounds like something from the navigation software has had an affect here. I'm wondering if the "connection lost" message is linked to satellite tracking at all, so when you can't be found - such as being indoors and trying to charge - it thinks it has "lost" the connection.

Can you try giving the handset a hard reset for me? This will help to close down any little bits of code which haven't shut down properly.

- Switch the handset on
- Whilst powered up, remove the SIM card and battery
- Put the battery back in and switch on
- Wait a couple of minutes, then remove the battery again
- Replace the SIM and battery and switch back on

If this doesn't sort it, can you confirm which navigation software you were using? Was it a default app or one you installed?

Dave

[biffo1963]

Hi Dave,

The synthesised voice messages seem to have stopped in the last day or so since I pulled the battery.  Nevertheless I've still done a proper hard reset as you suggested.  This hasn't solved the voice input problem, but I have just discovered that voice search does function IF I am connected to the internet.  Maybe that's the way it's intended to work ?    The manual is completely silent about the existence of voice search so I can't really tell from that. 

So far as I can tell, the navigation software came pre-installed on the handset.

Cheers,

John

[James]

Hi biffo1963,

I must admit that this is a strange one however; can you clarify exactly what navigation software you have been using?

However, although the hard reset hasn’t worked it may mean that a factory reset is required to fix all of the issues.

In regards to the voice search, it will require access to the internet as it will use an internet connection to search for content so it will work if you don’t use a command and are just looking for information.

James

[biffo1963]

No the reset DID do the trick, no more strange voices !    As for the Navigation stuff, it came on the phone and doesn't appear in the list of applications in the application manager so I can't find out any more about it - very odd !

[julianspicer]

I have had exactly the same problem. It started immediately after I had used the Directions satnav function in Google maps (accessed by selecting the right-angled-arrow icon). When I first opened Directions there was a warning that it is in "Beta" and might suggest illegal or impossible routes, but not that it might wake me in the middle of the night with "data connection lost"! I'll now try your suggested solution. Thanks.