14-02-2012 10:14 AM
I have a Desire HD that has Android 2.3.5, HTC Sense 2.0, software number 3.12.405.1.
For some time now, since the last OS update, when I try to listen to the radio or MP3s on the default music player, my phone calls the last dialled number over and over again. It also skips through the music or radio stations continuously, and often then radio cannot then be shut down and will continue to play after the screen has gone black when restarting my phone (it stops eventually).
I have removed the battery and SD card, left it a while, and then restarted it, after which it then refuses to update it's time and date from the network (even though it is configured to do so) and the issues with playing music and the radio persist.
Other issues include: randomly changing the ring tone for different people in my address book, so that I don't know that it's my phone ringing; changing the text received sound from the one I've set to the alphabetically first MP3 on my phone; freezing and being unresponsive for maybe 30 seconds at a time, when all I'm trying to do is open the app screen.
Before the latest update, I liked my phone.
Now I would not recommend an HTC Desire HD to anyone.
It would be great if this could somehow be fixed, since it was fine before the update.
15-02-2012 02:31 PM
Many thanks for your post here and I must admit that this is a bit of a strange one.
I have taken a look at the latest approved software version for your phone and can see that this is actually 126.96.36.199
Can you double check the latest official version of firmware and if you are using a Vodafone branded or non Vodafone branded handset?
With this said I would also recommend looking at sending the phone away for repair to allow one of our engineers to look at this as it sounds more like a software related issue rather than any setting or hardware issue.