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29-05-2011 12:03 PM
Poor signal in GL4 area, both 2G and 3G
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As above seems to have been worse in this area for over a week now. Even outside I don't get a full signal on my Desire HD. Have done the usual tips, battery out/reset etc but no difference.
29-05-2011 12:08 PM
Re: Poor signal in GL4 area, both 2G and 3G
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Ah... just thought I'd look at the signal coverage in my area and I noticed this
Important service information.
We're working on correcting a network problem that may
affect the performance of your device in this area.
Do we know when this will be sorted???
30-05-2011 01:01 PM
Re: Poor signal in GL4 area, both 2G and 3G
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Hi BrutalUK
I’m sorry to see you’re having issues with your network coverage.
I’d like to check out the sites in your local area, but I’d need the full postcode of the area in order to do this. GL4 just covers too large an area for me to check all sites and cells in that area.
You can either post the full postcode in this thread, or just update the postcode in your personal details for the eForum, I’d then be happy to check this out for you.
Regards
Trev
eForum Team
30-05-2011 06:18 PM
Re: Poor signal in GL4 area, both 2G and 3G
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I've updated my details so you can have a look.![]()
31-05-2011 07:00 PM
Re: Poor signal in GL4 area, both 2G and 3G
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Anyone?? Given up with mobile internet for now. No or little 3G coverage now!
01-06-2011 01:18 AM
Re: Poor signal in GL4 area, both 2G and 3G
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Hi Brutal UK,
Many thanks for updating your details. I have taken a look at your postcode area and can't see any ongoing issues any more with the area, I can see that there was a 3G issue however this was resolved.
Although you are in a good 3G area, i can see that due to the surrounding area of your postcode the 3G coverage does get reduced in strength in your particular area.
Can you confirm if you are still having issues connecting to 3G?
James
eForum Team
01-06-2011 09:16 AM
Re: Poor signal in GL4 area, both 2G and 3G
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Hello James
Very strange. I appear to have a better signal this morning. Not sure why as I haven't changed anything on the phone. This phone seems to work better when either GSM or WCDMA are selected, but not set on the GSM/WCDMA auto. Only time I switch it to WCDMA is for mobile internet, for general calls/texts I leave it on GSM.
02-06-2011 11:57 AM
Re: Poor signal in GL4 area, both 2G and 3G
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