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Regular Poster
BrutalUK
Posts: 189
Registered: ‎08-05-2008

Poor signal in GL4 area, both 2G and 3G

As above seems to have been worse in this area for over a week now. Even outside I don't get a full signal on my Desire HD. Have done the usual tips, battery out/reset etc but no difference.

Message 1 of 8 (1,759 Views)
Regular Poster
BrutalUK
Posts: 189
Registered: ‎08-05-2008

Re: Poor signal in GL4 area, both 2G and 3G

Ah... just thought I'd look at the signal coverage in my area and I noticed this

 

Important service information.
We're working on correcting a network problem that may
affect the performance of your device in this area.

 

 

Do we know when this will be sorted???

Message 2 of 8 (1,757 Views)
Moderator (Retired)
Trev
Posts: 3,706
Registered: ‎04-05-2010

Re: Poor signal in GL4 area, both 2G and 3G

Hi BrutalUK

 

I’m sorry to see you’re having issues with your network coverage.

 

I’d like to check out the sites in your local area, but I’d need the full postcode of the area in order to do this. GL4 just covers too large an area for me to check all sites and cells in that area.

 

You can either post the full postcode in this thread, or just update the postcode in your personal details for the eForum, I’d then be happy to check this out for you.

 

 

Regards

 

Trev

eForum Team



Message 3 of 8 (1,737 Views)
Regular Poster
BrutalUK
Posts: 189
Registered: ‎08-05-2008

Re: Poor signal in GL4 area, both 2G and 3G

I've updated my details so you can have a look.:smileyhappy:

Message 4 of 8 (1,725 Views)
Regular Poster
BrutalUK
Posts: 189
Registered: ‎08-05-2008

Re: Poor signal in GL4 area, both 2G and 3G

Anyone?? Given up with mobile internet for now. No or little 3G coverage now!

Message 5 of 8 (1,713 Views)
Tech Team
James
Posts: 18,131
Registered: ‎21-07-2008

Re: Poor signal in GL4 area, both 2G and 3G

Hi Brutal UK,

 

Many thanks for updating your details. I have taken a look at your postcode area and can't see any ongoing issues any more with the area, I can see that there was a 3G issue however this was resolved.

 

Although you are in a good 3G area, i can see that due to the surrounding area of your postcode the 3G coverage does get reduced in strength in your particular area.

 

Can you confirm if you are still having issues connecting to 3G?

 

James

eForum Team



Message 6 of 8 (1,706 Views)
Regular Poster
BrutalUK
Posts: 189
Registered: ‎08-05-2008

Re: Poor signal in GL4 area, both 2G and 3G

Hello James

 

Very strange. I appear to have a better signal this morning. Not sure why as I haven't changed anything on the phone. This phone seems to work better when either GSM or WCDMA are selected, but not set on the GSM/WCDMA auto. Only time I switch it to WCDMA is for mobile internet, for general calls/texts I leave it on GSM.

Message 7 of 8 (1,702 Views)
Tech Team
Tech Team
Lee
Posts: 17,230
Registered: ‎27-10-2008

Re: Poor signal in GL4 area, both 2G and 3G

Cheers for the confirmation, BrutalUK.

 

Please let me know if anything degrades again.

 

Lee

eForum Team

Message 8 of 8 (1,689 Views)